openBC has recently added a detailed “Help” feature on their portal. Earlier on, this was conspicuously missing. Most users of online business networking portals, use the portal probably once a week or even less and because of that, the learning is slower and hence features are not fully exploited. One of the ways to increase the speed of learning so that usage increases, is to provide a comprehensive “Help” section where users not only find out the various functionalities on the portal but also get tips on best practices and general networking advice.

Although the HELP section on openBC isn’t a fully mature and comprehensive one [ more details need to be added to make it a truly comprehensive set of documentation ], it’s a great start.