Tom Kelley’s Nov 29 talk at the Commonwealth Club is now available online (in RealAudio format).
I heard the complete conversation/talk and the question & asnwer session too and found it rather interesting – more from the point of view of IDEO as a company. I think it’s a “must-listen”.
Go here to listen to the talk. Tom Kelley is the General Manager of IDEO and the brother of the co-founder of IDEO, David Kelley.